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  Shipping & Shipping Insurance

We value your business so we make every effort to ship same day for all orders placed by noon (Central Standard Time, This is 12 PM CST.) on weekdays. We will attempt to ship all orders within 24 hours.

Shipping prices are charged according to the distance and weight of the order.  

There are two shipping methods available, United States Postal Service (USPS) and United Parcel Service (UPS). We primarily send our packages via UPS ground. "In Stock" or "Ready to Ship" items will generally arrive within 1 to 5 days after your order is placed (contingent upon your shipping method selected). As soon as your order is shipped, you will receive an e-mail confirmation with the shipping information, including the tracking number. We ship all over the world.

If you would like to estimate the cost of shipping, please put the item (items) in your shopping bag. When viewing your shopping bag please click on "Estimate Shipping". This is the best way to estimate the price of your shipping.

Please refer to the following chart for estimated delivery time-frames for USPS and UPS.

USPS SHIPPING METHODS

ESTIMATED DELIVERY TIME FROM DATE OF PURCHASE*

(DELIVERY COMMITMENT)
USPS Priority Mail®
(U.S. & U.S. Territories Only)		 2 to 3 business days (excluding Sunday)
USPS Express Mail®
(U.S. & U.S. Territories Only)		 1 to 2 business days (excluding Sunday)
USPS Global Express Guaranteed®
(International Only)		 1 to 3 business days (excluding Sunday)

Click here for more information about USPS Global Express Guaranteed®.
USPS Express Mail International®
(International Only)		 3 to 5 business days (excluding Sunday)

Click here for more information about USPS Express Mail International®.
USPS Priority Mail® International
(International Only)		 6 to 10 business days (excluding Sunday)

Click here for more information about USPS Priority Mail® International.

Click Here for the UPS Ground Map
The map above is a general representation of transit times, for packages shipped from Lace Locs, Inc., ZIP Code 60611 to various areas (transit time).

UPS SHIPPING METHODS

ESTIMATED DELIVERY TIME FROM DATE OF PURCHASE**

(DELIVERY COMMITMENT)
UPS Next Day Early AM®
(Domestic and International (where available))
  • Next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states
  • Delivery by 8:30 or 9:00 a.m. to most other U.S. cities, including Anchorage, Alaska
  • Delivery by 10:00 a.m. to additional locations

Click here to download delivery times by destination ZIP codes. (You will need Microsoft Excel or an Excel Viewer.)

Click here for more information about UPS Next Day Early AM®.
UPS Next Day Air®
(Domestic and International (where available))		 Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination

Click here for more information about UPS Next Day Air®.
UPS Next Day Air Saver®
(Domestic and International (where available))		 Commercial Destinations:
  • Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon, respectively
Residential Destinations:
  • Next business day delivery by end of day

Click here for more information about UPS Next Day Air Saver®.
UPS 2nd Day Air®
(Domestic and International (where available))
  • Delivery by the end of the second business day
  • Some locations in Alaska and Hawaii require additional transit time

Click here for more information about UPS 2nd Day Air®.
UPS 3 Day Select
(Domestic and International (where available))		 Delivery by the end of the third business day

Click here for more information about UPS 3 Day Select.
UPS Ground
(Domestic and International (where available))		 Day-definite delivery typically in one to five days

Click here for more information about UPS Ground.
UPS Worldwide Express Plus
(International Only)
  • Delivery by 8:30 a.m. to Canada and 9:00 a.m. to all other destinations
  • Next day delivery to Canada
  • Delivery within two business days to Europe
  • Delivery within two or three business days to Asia

Click here for more information about UPS Worldwide Express Plus.
UPS Worldwide Express
(International Only)
  • Delivery by 10:30 a.m. or 12:00 noon
  • Delivery by the next business day to Canada and for documents to Mexico
  • Second business day delivery to Europe and Latin America
  • Delivery within two or three business days to Asia

Click here for more information about UPS Worldwide Express.
UPS Worldwide Saver
(International Only)
  • Delivery by end of day
  • Next business day delivery to Canada and for documents to Mexico
  • Delivery in two business days to Europe and Latin America
  • Delivery in two or three business days to Asia

Click here for more information about UPS Worldwide Saver.
UPS Worldwide Expedited
(International Only)
  • Delivery in two business days to Canada
  • Delivery in two or three business days to Mexico
  • Delivery in three or four days to Europe
  • Delivery in four or five days to Asia and Latin America

Click here for more information about UPS Worldwide Expedited.
UPS Canada Standard
(International Only)		 Day-definite delivery based on origin and destination

Click here for more information about UPS Canada Standard.

Please note:
  • *These service delivery commitments may vary based on distance. Please keep in mind that delivery dates are generated by USPS, not by Lace Locs, Inc.
  • **For UPS Ground, a business day does not include Saturdays,Sundays, or holidays.
    Example: For a package shipped on Monday that takes 2 business days to arrive, the day shipped is not counted as a business day. The package would arrive on Wednesday, the second business day after the ship date. Additionally, please keep in mind that delivery dates are generated by UPS, not by Lace Locs, Inc. 

International Shipping Charges
International transit times vary, depending on the destination country. Please also note that international shipments are often delayed by customs inspections.

For all international orders, customers are responsible for paying the customs and import duties.
Lace Locs, Inc. is unable to determine fees in advance. Please contact your local customs office for great detail and/or more information.

We ship to many countries, U.S. territories, and military addresses. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.

Shipping Insurance
All orders shipped via UPS will be automatically insured. Orders shipped via USPS will be insured only at the customer's paid request (customer pays for insurance). Electing insurance for orders shipped via USPS is optional and not mandatory. However, Lace Locs, Inc. is not responsible for orders not delivered, lost and/or stolen when the shipping method USPS is selected. Additionally, orders undelivered, lost and/or stolen via the USPS shipping method will not be replaced at the expense of Lace Locs, Inc.

Lace Locs, Inc. is not responsible for weather delays. No credit will be given for package delays due to adverse weather conditions.

Please contact us if you need more clarification on shipping.

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Corporate Office: Lace Locs, Inc., 500 North Michigan Avenue, Suite 300, Chicago, Illinois 60611
Hair Studio: Lace Locs, 208 West Northwest Highway, Suite 108, Palatine, Illinois 60067

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